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Shipping policy
Jersey Legend Shipping Policy
Thank you for your order! This policy outlines key information about how we ship your gear.
Shipping Timeframes & Methods:
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Order Processing: Orders are processed and prepared for shipment within 1–3 business days after payment confirmation (excluding weekends and holidays).
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Delivery Times: We offer free standard shipping to most destinations. Delivery typically takes 7–20 business days from the dispatch date, depending on the destination country and local customs processing.
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Please Note: The above timeframes are estimates, not guarantees. Delays can occasionally occur due to customs, weather, or carrier issues outside our control.
Shipping Destinations & Address Accuracy:
We ship worldwide to most countries. It is the customer’s responsibility to provide a complete and accurate shipping address. We are not liable for delays, losses, or additional costs resulting from an incorrect or incomplete address provided by the customer.
Order Tracking:
Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package’s journey.
Lost or Damaged Shipments:
If your tracking shows "Delivered" but you have not received your package, please first check with your local post office or neighbors. If your package appears lost or arrives damaged, please contact our support team at [email protected] within 30 days of the estimated delivery date for assistance.
Returns:
Please refer to our separate Refund Policy for all information regarding returns and exchanges.
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